We ship internationally via Fedex, and domestically (New Zealand) via Fastway Couriers.
- For international customers, we offer a flat rate NZ$50 shipping via our web store (approx $35 US)
- We have a flat NZ$25 delivery fee for shipping within New Zealand. Or you may wish to select a factory pickup and come in for a visit
Shipping charges are door to door and include insurance. Our rates do not cover any sales taxes or duties that the product may incur.
Current Delivery Times
For items that are in stock, delivery times are:
- Within New Zealand: 1-2 days
- Australia: 2-3 days
- Rest of World: 1 week
These are our average fulfilment times for orders, and may be affected by statutory holidays, weekends or sales peaks.
Our business hours are Monday to Friday, 8am to 4:30pm NZT, with the exception of New Zealand Public Holidays.
Our orders require a daytime delivery address (we can not deliver to PO Boxes) and phone number, and signature upon delivery. All orders are fully traceable via FedEx.
Orders to countries outside New Zealand may be subject to taxes and / or duties, which are the responsibility of the buyer / customer to settle.