We ship internationally via DHL, and domestically (New Zealand) via Aramex and NZ Couriers.
Online Store Shipping Flat Rates:
- USA & Canada - US$60
- Europe - EUR60
- Australia - AU$60
- New Zealand - NZ$25
Shipping charges are door to door and include insurance. Our rates do not cover any sales taxes or duties that the product may incur.
Every Maven rod is handcrafted with precision, care, and uncompromising attention to detail.
If an item is already in stock, our team will dispatch your order within 1 business day.
If we need to make your rod to order, to ensure the highest standard of quality, please allow 4–5 weeks for production, plus approximately 1 week for delivery.
We understand the anticipation that comes with travel plans and new gear, but we do not rush excellence. Superior craftsmanship takes time, and we refuse to cut corners, so please order well in advance of upcoming trips. Our commitment is to deliver a rod that performs flawlessly and reflects the pride we put into every build. During peak periods or holidays, build times may be slightly longer due to increased demand.
If you’ve selected custom personalization - such as a name or message on your rod - please allow up to 6–8 weeks for delivery. This extended timeframe reflects the additional craftsmanship involved in creating something uniquely yours.
Please note: Personalized rods are made to order and are non-refundable. We recommend reviewing all customization details carefully before submitting your order.
Once your rod ships, you’ll receive a tracking number so you can follow its journey to you.
These are our average fulfilment times for orders, and may be affected by statutory holidays, weekends or sales peaks.
Our business hours are Monday to Friday, 9am to 3pm NZT, with the exception of New Zealand Public Holidays.
Our orders require a daytime delivery address (we can not deliver to PO Boxes) and phone number, and signature upon delivery. All orders are fully traceable via DHL.
Orders to countries outside New Zealand may be subject to taxes and / or duties, which are the responsibility of the buyer / customer to settle.
